Make more money and get your time back with AI built around your business

We build custom CRMs and AI systems for UK businesses with 1 to 50 staff, so your team spends less time on admin and more time bringing in revenue. Our clients have grown revenue by 36% and tripled their capacity.

PreAction

PreAction increased revenue by 36.2% using NTSF's custom-built infrastructure

We're here to revolutionise how your business runs. No shortcuts, just bold, precision engineered systems that streamline your processes and unlock revenue you never knew existed.

Infrastructure

A custom CRM built around how you actually work turns hours of manual admin into minutes. Most founders never realise how much revenue is leaking through spreadsheets, missed follow ups, and disconnected tools until we plug the gaps.

Agentic Development

We deploy AI agents that handle the work your team keeps putting off, chasing leads, qualifying enquiries, and moving deals forward around the clock. It is like adding headcount that never sleeps and never forgets to follow up.

Conversational Intelligence

Every call, chat, and email holds buying signals most businesses throw away. We capture those conversations and turn them into booked meetings and closed deals, so no opportunity slips through because someone was too busy to respond.

Unlocking Analytics

Your business is already sitting on the data that tells you where the money is. We surface it in plain terms, showing you which clients, channels, and offers actually drive profit, so you double down on what works instead of guessing.

Stories from the businesses we build for.

Valued by Clients Nationwide

PreAction
Bluecroft Finance
We Are PM Plus
SGS Enforcement
Verde Power
Watch Toolkit
The Energy Consultants Association

One system. Every workflow.

The building blocks we use to transform how your business runs, custom-built and working together.

Agentic Assistants

In-app AI copilots that action work, not just chat.

Ask agent…
  • Searching CRM…
  • Reading pipeline…
  • Drafting reply…

Autonomous Management

Self-routing systems that assign and progress cases on their own.

1
New Case
Source
2
AI Routing
Engine
3
CRM
Destination
1,248 records synced

Conversational Intelligence

Every call transcribed, summarised, and turned into insight.

Live call
Outbound · connected
AI summary

Client agreed to proceed. Follow-up quote requested by Friday.

92%
Sentiment
Won
Outcome
2:14
Duration

Data Intelligence

Live dashboards and analytics across your whole operation.

Last 30 daysMonthWeek
4,231
Total calls
£27.8k
Revenue

Documentation Generation

Letters, contracts and reports generated at the click of a button.

Settlement letter
Document ready

Predictive Intelligence

Scoring and forecasting that tells you what happens next.

87%
confidence
High recovery likelihood

Unified Working Systems

Email, calendar, tasks and tools, unified in one place.

intercom
gmail
googledrive
notion
hubspot
jira
dropbox
github
intercom
gmail
googledrive
notion
hubspot
jira
dropbox
github
stripe
zoom
asana
figma
xero
zendesk
airtable
trello
stripe
zoom
asana
figma
xero
zendesk
airtable
trello
intercom
gmail
googledrive
notion
hubspot
jira
dropbox
github
intercom
gmail
googledrive
notion
hubspot
jira
dropbox
github

Most AI shops ship nothing compliant. We start there.

Security, data residency, and governance are built into everything we deliver, never bolted on after the fact. Here is how we keep your business protected while we move fast.

Built on the latest technology

We build on the tools defining the next decade, not the ones keeping businesses stuck in the past. Our stack stays current so your systems never fall behind.

Anthropic

Governance and compliance

We are a young company, and we know nothing good comes fast. We are constantly building toward the certifications that matter, so the businesses we work with can trust exactly how we handle their data. We are Cyber Essentials certified and IASME Cyber Assurance certified, the next step up.

View all of our certifications

UK data hosting

We host and process in UK regions, keeping your data residency aligned with UK GDPR and your contractual controls. Your data stays in the UK, under UK law.

British Computer Society

We are proud to be members of BCS, The Chartered Institute for IT, the UK's professional body for people working in technology.

BCS Membership No. 995180490

We're from the North East, and we look after our own.

The good we do for businesses is only half the story. We want to put it back into the place we come from. Around 26 percent of Newcastle is classed as a deprived area, and Sunderland is the 27th most deprived area in the entire UK. So we give back, supporting local programmes that create safe spaces for young people in the North East.

True Padel Sunderland
Positive Steps NE
Northern Kings Muay Thai

We're not a contractor. We're part of your team.

The best systems come from being in the room. We embed with your business like one of the team, not a subcontractor you brief once and never see again.

We come to you, wherever you are.

We come to your office, anywhere in the United Kingdom, to meet your entire team. Getting to know everybody face to face is how we truly understand how your business runs.

On site visit

Anywhere in the United Kingdom

Full visibility, around the clock.

Through our own advanced CRM you get complete observability of your build. See what we are working on, how far along we are, and everything happening on your system, 24 hours a day, 7 days a week.

Project status
Live 24/7
Discovery and scoping
CRM architecture
Automation build
Testing and handover
Overall progress68%

A personal engineer, on call.

You get your own dedicated engineer, available 11 hours a day, working solely on your project with their full focus on you. They are at your fingertips with the click of a button.

NE

Your engineer

Online now

Available 11 hours a day

We do not just disappear.

Once the build is done we can stay for as long as you want, keeping your system maintained and adding new features so it keeps evolving and scaling with your business.

Always evolving
Launch
Upkeep
New feature
Scalingongoing

We are the people who build your systems, based in the UK.

We're a small team, so you get to know the people working on your business.

Nathan

Director

Steven

Director

Vika

Relations

Molly

Relations

Ashlee

Design

Ben

Marketing

Aidan

Content

Seb

Engineer

Rio

Engineer

Taylor

Operator

Common questions about NTSF

Can't find what you're looking for?

How we work

From first meeting to a system you run on.

Every project follows the same six steps, so you always know where things stand and what happens next.

1

Meeting

Tell us how your business runs and where it is holding you back. We will tell you honestly whether we are the right people to fix it.

Book a free consultation
2

Initial consultation

We come to you, anywhere in the UK, sit down with your team and look at how work actually gets done today: the tools, the spreadsheets and the workarounds.

3

Deep dive and developer documents

We map your processes in detail and turn them into developer documents that set out exactly what gets built, how it fits together and in what order.

  • Process maps
  • System architecture
  • A roadmap you can follow live
4

Sign off and kickoff

You review the plan and sign it off. Once you are happy, your dedicated engineer kicks off the build and you can watch it progress from day one.

5

Integration and migrations

We build your system, connect it to the tools you already use and move your existing data across, so nothing gets lost and your team can switch over cleanly.

  • Connect your existing tools
  • Migrate your data
  • A clean switch over for your team
6

Continued support

Once you are live we stay on. We keep your system maintained, fix anything that comes up and add new features as your business grows.